Guides

How do you price extra work so it gets approved first?

Price it, send it, get the approval in writing, then do it — in that order. A variation priced from your contract rates, or a daywork rate agreed before the day starts, can be approved on the client's phone in minutes. The same work argued about after it is finished can take months. Unapproved extras are the most common way small firms give work away, and the fix is procedural, not commercial: no approval, no start.

What makes a variation easy to approve?

A variation the client can judge in one read: what changed, why, the price and how it was built, and any effect on the finish date. Clients refuse or delay approvals they cannot understand; they approve clear ones while you are still standing in front of them.

  • A plain description of the extra work — not “extras as discussed”.
  • The price basis: the contract rate it uses, or the build-up if no rate covers it.
  • The total price for the variation itself, separate from the contract sum.
  • Photos of the condition that caused it, where there is one — the hidden pipe, the failed screed.
  • A line for approval: a tap, a signature or a written yes tied to that priced document.

How do dayworks work?

Dayworks are for extras nobody can price in advance — opening up, investigating, making safe. The protection is agreed before the day starts: the labour and plant rates that will apply, and a sheet signed daily recording the men, the hours, the materials used and the work done.

A daywork sheet signed the same evening is evidence. The same sheet reconstructed at the end of the month is a story, and stories get discounted when the payment certificate is written. Photograph the sheet and the work daily; it takes a minute and settles arguments before they start.

What if the client says “just do it, we'll sort it later”?

Send the priced variation anyway — it takes two minutes — and ask for the yes in the same chat: “AED 850 to add the two points, as per the quote I just sent. OK to proceed?” A written yes to a written price is an approval you can claim on. If the yes never comes, you have learned something important about that extra before spending money on it.

In InstaJack, a variation goes out as a priced document the client approves on the link from Quotes — the approval, the price and the date sit on the job record, ready for the claim. InstaJack does not make an unapproved variation payable: if the approval was never given, the app cannot create it afterwards. Keeping that chat evidence straight is the subject of the WhatsApp paper trail.

Questions

Asked often, answered straight.

Which rate applies to a variation?+

Your contract rates first, where a rate covers the work — most contracts say so. For work no rate covers, agree a build-up: labour time, materials and a margin you state openly. Agree the basis before the work, never after it.

What should a daywork sheet record?+

The date, the work done, each man's name and hours, materials used with quantities, any plant, and a signature from the client's side the same day. Photograph it immediately — the photo's date is part of the evidence.

Can I refuse to start an unapproved variation?+

Practically, yes — and small firms should treat “no written approval, no start” as a house rule for extras. Your contract may oblige you to follow written instructions; a verbal “sort it later” is neither. If the sum is large, check your contract position first.

How do variations enter the progress claim?+

Only once approved in writing. Approved variations are valued in the claim at their agreed price or rates; unapproved ones are listed separately and kept out of the numbers until approval lands. Claiming them early just gets them struck out at certification.