Talk to a human.
We’re a small team in Sharjah, and the front door is email. Write to us there, or by post if it’s paperwork — or skip the queue entirely and just start free.
Pick the door that fits.
Email us
Questions, help with the app, partnerships — it all lands with the team at one address:
Write to usWrite to us
For contracts, letters, and anything that needs a stamp:
Tech Labs FZ LLC
Block C-C01-108
Sharjah Research Technology and Innovation Park
Sharjah, UAE
Contracts run on our terms — plain words, no legal fog.
Just want the product?
You don’t need to talk to anyone. Signup takes thirty seconds, the Core is free forever, and the app explains itself as you go.
Get started freeA small team, not a call centre.
We read everything ourselves — there’s no ticket system and no script. Who we are, in full. Replies go out in working hours, Gulf time: message at midnight and you’ll hear from us when the working day starts, not before.
If it’s about your firm’s account, tell us the firm name and the mobile number the account is on — it helps us know it’s really you.
Start it here. Send it from your own email.
Fill this in and we’ll open your own email app with the message already written and addressed to us. You press send there, from your own address.
Three things people write in about.
I’m using the app and something’s stuck — is this the support route?+
Yes — this is it. Email us with the firm name and the mobile number your account is on, what you were doing when it stuck, and a screenshot if you can. That’s everything we need to dig in.
We supply materials to trade firms. Can we talk partnerships?+
Gladly — suppliers are part of the plan, not an afterthought: the firms on InstaJack buy materials every day, and connecting that demand to the people who supply it is core to where this is going. Email us with what you supply and where you deliver, and let’s talk.
Press — or anything else?+
Same front door: email. Say clearly in the subject line what it’s about, and it will reach the right person. One inbox, read by the team itself — no call centre in between.