Every job you've ever done at that address. In your pocket.
Repeat work pays the firms that remember. InstaJack keeps the memory — every unit, every visit, every fix — attached to the client and the site, not to whoever happens to be holding the phone that year.
Service Pack · AED 79Per firm, per monthNo card
Or watch an asset's life buildMr. Tariq Al-Nuaimi
Fitted by Bilal · run and drain photographed.
Filters washed · gas topped 0.4 kg.
Rattle traced, mount replaced — client closed it on the link.
The record stays with the firm
Your firm's memory works for another firm now.
Everything your firm ever learned about a client's place — which unit, which size, what was done, what it cost in time — lives in the heads and phones of the men who were there. Heads change employers. Phones get replaced.
“Which unit did we put in the Haddad villa — the 2 ton or the 1.5?”
“Call Imran, boss. He fitted it.”
Imran left in June.
It's in the blue folder.
The blue folder is in the old van.
The old van was sold in spring.
Re-measuring what you already knew
Every call-back starts from zero: the unit size, the route of the pipes, the last repair — discovered again, on site, at your cost, for a client who already paid you to know it.
The warranty argument
“You serviced this in March — it's your problem.” Was it March? Was it even this unit? Without a record, the firm that did the work can't prove what the work was.
The man who leaves takes the map
A good foreman carries fifty clients' histories in his head. When he goes, the histories go with him — and the competitor who hires him starts with your map in his pocket.
None of this is carelessness. It's memory stored in people instead of in the firm. People move — that's life. The firm shouldn't forget when they do.
One photo starts a record that never stops.
This is one unit's life, running live — nineteen months of it. Walk it with the steps, or let it play. Every entry was written by the day it happened, not reconstructed later.
Mr. Tariq Al-Nuaimi
Daikin 2.0T · serial ends 4471. The photo IS the record — nothing to type.
Fitted by Bilal · photos of the pipe run and the drain.
Filters washed · gas topped 0.4 kg · drain cleared.
Coil wash · remote batteries · report sent to the client.
Client's photo, and a pin on the ceiling plan. The next man knows exactly where.
Mount rubber replaced · tested quiet · client closed it on the link.
Six moments · One record · Zero phone calls
The asset's record. It belongs to the client file — inside your firm.
One photo. The record exists.
On the first visit, the man photographs the nameplate. That photo starts the asset's record — unit, serial, site, client — with nothing typed and nothing to remember. Everything after this is just the record growing.
The rattle, pinned where it lives. Whoever goes — tomorrow or in two years — walks in knowing the spot.
This record is alive. It builds itself — or tap a stage and walk it.
Starts with a photo. Never needs a filing day.
- 1.0
Photograph the nameplate
First visit, one photo. The unit, its serial, the site and the client are captured in the act — no form, no typing session back at the office.
- 2.0
The record starts
That photo opens the asset's file inside the client's record. From now on, the asset has a life the firm can see — not a life one man remembers.
- 3.0
Every visit adds a line
Installs, services, snags, fixes — each visit appends its own entry, written by the day itself, with its photos attached.
- 4.0
The next man knows everything
Whoever you send — next month or in three years — opens the record in the van and arrives knowing the unit, its history and its habits.
The firm's memory, written down by the work itself.
All of this is the Service Pack — for firms whose money is made on the second, third and tenth visit.
Ask the address, not the man
Every asset at every site carries its whole life — installed, serviced, repaired — filed under the client. The answer to “which unit is up there?” takes ten seconds, whoever you ask.
Snags with a photo and a pin
A defect is raised with a photo and a pin dropped on the drawing — exactly where it lives. The list travels to the client on a link, and he closes each snag when it's fixed. No snag lives in a chat thread again.
The diary the day writes itself
The job diary is compiled from the day's own records — approvals, photos, deliveries, hours. Every line traces back to its source. Nothing is remembered into existence on Friday afternoon.
Deliveries checked at the gate
The delivery is photographed and matched against the order before anyone signs. A wrong unit is a conversation at the gate, while the driver is still there — not a discovery at the ceiling, three days later.
Van stock counted by movement
Stock moves store → van → job as recorded movements. What's in the van is the balance of those movements — a count, not a guess, and not a Saturday spent emptying shelves.
The current drawing is the marked one
Revisions chain: the newest is marked current, the superseded ones struck. And the QR label on the printed set opens the current drawing — so an old print on a dashboard can never quietly become the truth.
“It all lives in my foreman's head.” That's the problem this fixes.
Your foreman's memory is genuinely valuable — that's exactly why it shouldn't be the only copy. In InstaJack, the history is written by the work itself and filed with the client's record, inside your firm. When a man leaves, he leaves with his hands and his skills. The map stays.
He does — today. The record isn't there because he fails. It's there for the job he can't attend, the month he's on leave, and the year he moves on. His knowledge, written down by his own work, keeps paying the firm that taught him.
Service work lives in the Service Pack. AED 79 a month.
Asset histories, snag lists, the diary, delivery checks, van stock and drawings switch on with the Service Pack — AED 79 per firm, per month, never per man, never per asset. Quoting and invoicing stay Core, free forever. A firm that never does repeat work never pays for remembering it.
See plans & pricingAsked by firms who go back, answered straight.
How is an asset created, exactly?+
One photo of the nameplate, on the first visit. That starts the record — the unit, its serial, the site, the client. No typing session, no form marathon; every later visit just adds its line to the life the photo began.
Who can see a snag list?+
Your firm — and the client, on the link you send him. He sees the snag, the photo and the pin on the drawing, and closes it when it's fixed. Nobody outside that circle sees inside your work.
A delivery doesn't match the order. What happens?+
The delivery is photographed at the gate and matched against the order before anyone signs. A mismatch is flagged there and then, while the driver is still standing in front of you — not discovered three days later, at height, with the wrong unit opened.
A new drawing revision lands. What happens to the old prints?+
The new revision becomes the marked current one, and the superseded revision is struck through in the chain — visible, never deleted. The QR label stuck on any printed set opens the current drawing, so an old print can point at the truth but can never pose as it.
The firm that remembers wins the second job.
Drop your mobile number in and land in signup with it already typed. The next nameplate your men photograph starts a memory your firm actually owns.
Service Pack AED 79Per firm, not per manNo card